Get help from our support team via email, phone, or WhatsApp. Or explore our knowledge base and training resources to learn at your own pace.
Choose the channel that works best for you. We're here Monday to Saturday, 9 AM - 6 PM IST.
Send us an email at support@brighthustle.in
Response time: Within 4 hours during business hours
We're committed to getting back to you quickly, based on your plan and issue priority.
Response time: Within 1 hour during business hours
Resolution target: Within 4 hours
Premium plan customers get 24/7 support for critical issues.
Response time: Within 4 hours during business hours
Resolution target: Within 24 hours
We'll keep you updated on progress.
Response time: Within 8 hours during business hours
Resolution target: Within 48 hours
Check our knowledge base for instant answers.
Find answers instantly with our comprehensive documentation and video tutorials.
Step-by-step guides for every feature. Getting started, setup, and advanced usage documentation.
Watch video walkthroughs for common tasks. Learn by watching our experts use the platform.
Quick answers to frequently asked questions. Common issues and their solutions.
Comprehensive onboarding and training to ensure your team is confident using Ark.
Every new customer gets a 1-hour onboarding call with our success team. We'll walk you through setup and answer your questions.
Monthly group training webinars covering different features. Free for all customers. Recordings available for later viewing.
Premium and Enterprise customers can schedule custom training sessions for their staff. On-site or virtual training available.
Our support team is ready to help. Reach out via your preferred channel.
Support hours: Monday - Saturday, 9 AM - 6 PM IST
Phone: +91 88274 70170 · Email: support@brighthustle.in